Question 1

Who is Taxlogist?

Accepted Answer

Taxlogist is a Canadian remote accounting firm. We provide a variety of accounting, bookkeeping, tax, payroll advising and CFO services to companies across all of Canada.

Question 2

Why should I pick Taxlogist over other firms?

Accepted Answer

We have the right experience to help you fill any gap in your back office, we respond quickly, we do great quality work and we customize our workflows to fit how you run your business. We are here to save you time, take your business to the next level and minimize your overall tax consequence.

Question 3

What cities do you serve?

Accepted Answer

We are a fully remote accounting firm which means we work in all Canadian cities including Ottawa, Gatineau, Montreal, Toronto, Vancouver, Calgary, Edmonton, Quebec, and Winnipeg. We can help you no matter where you are located.

Question 4

Do you do onsite work?

Accepted Answer

Yes. Audit representation is included in your monthly accounting fee. The only time that we would charge for audit representation is if the audit is for a time period during which you were not our client.

Question 5

What does the monthly accounting process look like?

Accepted Answer

Our monthly accounting process starts with receiving your source documents. Our staff compiles the information and reports back to you with the following to help you take back control of your finances:

• Make monthly profit and loss statements
• Make monthly balance sheets
• Perform regular account reconciliation
• Offer advice based on your financial statements, tax planning, and your business's situation

We also include the following services:

• Business tax work
• Sales tax filings
• T4, T5, T4A slips
• Audit representation

Question 6

When should I consider switching accounting solutions? How do I do it?

Accepted Answer

Trust your gut. If you're already thinking about leaving your current accounting firm, then you're ready to move on.

Don't let these fears below hold you back:

• What if I'm making the wrong decision?
• I've got too much going on right now.
• I don't want a new accountant to know that my books are a mess or my taxes have fallen behind.
• I can't afford a different level of service.

Don't forget the necessary steps to move forward once you make your decision. If you'd like, we can help you with the process.

3 Steps to Change Accounting Firms:

• Find a new accounting firm
• Inform your current accounting firm
• Set goals with your new accounting firm

Question 7

What accounting system do you use?

Accepted Answer

We primarily use two systems: Xero and QuickBooks Online. That being said, we will work with other systems depending on your preferences and needs. However, depending on the software you use, your subscription fee may be included in your monthly accounting fee.

Question 8

How do we send documents, receipts, and bills to you?

Accepted Answer

We will set you up on Hubdoc (secured and encrypted portal) to collect all your bills, invoices and bank statements. But if you are located near the Outaouais region, we have someone picking up your hard copy folders with all of your business documents.

Question 9

Do you use additional apps or tools?

Accepted Answer

We use a considerable number of apps and tools. We typically assess your situation and recommend various tools in our scoping process, but we could work with any online tool or app.

Question 10

What is your pricing process?

Accepted Answer

We first have an introductory call where we discuss your current situation, issues, concerns, short-term goals and long-term goals.

We review your books to assess the current condition and define the scope of work required.

We schedule a follow-up call where we present different ways of working together and pricing options.

Question 11

How long does it take?

Accepted Answer

The entire process usually takes about 2-3 business days to fully assess what is best for you and your business, although preliminary recommendations can often be made after the first call.

Question 12

How much does it cost?

Accepted Answer

We work with many companies of different sizes, volumes, workflows and complexities. There is no one-size-fits-all solution. We ensure that the solution we recommend matches your budget and provides the best value for your business.

Question 13

How do you provide support as a virtual firm?

Accepted Answer

We use emails, phone calls, and Zoom video sessions.

Question 14

How fast do you respond?

Accepted Answer

Same-day or next-day responses for most smaller issues, or an acknowledgment and timeline for more complex issues.

Question 15

My previous accountant did not respond for days, how are you different?

Accepted Answer

One of our main company values is to be with you every step of the way. We prioritize client requests and strive to get things done right the first time.

Question 16

Will you help me if I ever get audited?

Accepted Answer

Yes. Audit representation is included in your monthly accounting fee. The only time we charge for audit representation is if the audit concerns a period before you became our client.

Frequently Asked Questions

Common Questions

Who is Taxlogist?

Why should I pick Taxlogist over other firms?

What cities do you serve?

Do you do onsite work?